Patient Portal
***Labs performed at Labcorp, Quest, or in our office are available on the patient portal! The laboratory will always contact our office if there is a result that is considered "critical" or significantly abnormal. In that case, we will contact you right away. Routine lab results will be processed by our clinicians within 2 business days of receipt. This means that you might see the results on the portal before we have even seen them. Please be aware that there may be some minor abnormalities that may seem concerning, but are not clinically important. In addition, the reference ranges listed are often for adults and not for children. We will let you know if there is anything to be concerned about when we contact you to discuss the labs. If we have previously told you that your labs were normal, they are! Please allow us 2 business days to initiate contact (either by phone or portal message). If it has been longer than that, or if you have a concern, please send us a portal message.***
South Philadelphia Pediatrics's patient portal gives you direct online access to portions of your child’s electronic medical record (EMR), where your child’s health information is securely stored.
What can I do in the patient portal?
- Print school and camp forms
- View immunization records, growth charts, and labs
- Send secure, non-urgent messages to our staff and providers
- Request medicaiton refills
- View upcoming appointments
- Review visit summaries
- Receive age-specific information after every well visit in the Health Education section
Click here to access our
patient portal.
If you have not yet been registered for the new portal, give us a call so we can set you up!
Once registered, you will receive an email confirmation.
Already received your registration welcome email? Check out this
video for help on logging in and using the new features!
Having trouble?
If you are having difficulty registering yourself or your child, please see the information below before calling the office.
If you would like to watch a YouTube video about all of the possible features of the new portal and how to access them when available, you can view
the link here for English and
here for Spanish.
If you prefer to read a PDF with step by step instructions - You can access it
here in English and
here in Spanish.
Need help accessing forms in the new portal? Please Click Here
Need help accessing surveys in the new portal? Please Click Here
DId you accidentally enter your child's information instead of your own when creating your portal account? Follow these steps:
1. Log in to the patient portal
2. Click on "My Chart"
3. Click on "Summary"
4. Click "Edit" (in blue in middle of page)
5. A window will pop up that allows you to make changes
6. Click "Save" at the bottom
Need help adding another child to your portal account? Follow these steps:
1. Log in to the patient portal and look for My Account in the top right corner
2. Click on My Account
3. Choose Add Child/Dependent
4. Copy and paste or type the PIN into the box and enter that child’s date of birth. (Reminder: each child has their own unique PIN.)
5. Click Add Account
6. You have added your child!
If you still need portal assistance, please call the office.
